Help Centre
Videos & Downloads
How-to videos and downloadable guides — placeholders while we publish each asset.
Starts a WhatsApp chat: “Hi SkuifNet, I need some help.”
Video: Connect phone or laptop to Wi-Fi
Short how-to video placeholder — connect a device to SkuifNet Wi-Fi.
Read guideVideo: Forgot or reset Wi-Fi password
Placeholder for a password reset how-to video.
Read guideVideo: 60-second reboot checklist
Placeholder for a quick restart checklist video before you contact support.
Read guideVideo: Complete the SkuifNet signup
Placeholder screen-recording guide for the online signup form.
Read guideVideo: What installation day looks like
Placeholder for a friendly install-day overview video.
Read guideVideo: How to pay and send proof of payment
Placeholder video for paying your account and sending POP on WhatsApp.
Read guideVideo: Choosing a SkuifNet package
Placeholder for a package-chooser explainer covering Kickstart to Turbo X.
Read guideDownloadable package guide
Placeholder for a downloadable Kickstart–Turbo X comparison guide.
Read guideGetting started checklist
Placeholder checklist for new SkuifNet customers.
Read guideClient handbook
Placeholder for the canonical SkuifNet client handbook PDF.
Read guideRouter quick-start guide
Placeholder download for router basics in plain language.
Read guideFault checklist
Placeholder checklist to run through before reporting a fault.
Read guidePayment methods guide
Placeholder guide to SkuifNet payment methods.
Read guideMoving home guide
Placeholder guide for customers moving house with SkuifNet.
Read guide
Still need help?
We don't believe support should feel like a call centre. If you can't find what you need, WhatsApp the SkuifNet team and we'll help you personally.
Support hours: 08:00–20:00, seven days a week.
WhatsApp 068 921 0390